We explain what personal data we collect when you visit hiuvydigital.com, what we use it for and how you can exercise your rights.
Last updated: October 6, 2026
Hiuvy Digital S.A.S. is the controller of the personal data you share through this website. We process information in accordance with Law 1581 of 2012 and Decree 1377 of 2013 in Colombia and, where applicable, the EU General Data Protection Regulation (GDPR).
Our main registered address is Calle 7 Sur # 42-145, Medellín, Colombia. For any questions about this policy you can write to [email protected].
Contact details: name, company, email address and phone number that you enter in our contact, free diagnosis and tech stack forms.
Browsing data: IP address, browser type, device, pages visited and cookies, which we collect automatically with your consent to measure how the site is used.
Communications: the content of the messages, files or information you send us by email, WhatsApp or the contact form.
Answering your inquiries, preparing proposals and scheduling meetings when you contact us voluntarily.
Providing the contracted services and support, managing projects, billing and operational communications.
Sending you commercial information about our services only if you have given us your consent; you can unsubscribe at any time. We also use the information to improve the site, measure audiences and prevent misuse.
Your free, informed and express consent when you submit a form or accept cookies; the performance of a contract when you are a client; our legitimate interest in keeping the site secure and handling business requests; and compliance with legal obligations.
You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out beforehand.
We use first-party and third-party cookies (Google Tag Manager and Google Analytics) to remember your preferences, measure traffic, and understand how the site is used.
You can allow, block or delete cookies from your browser settings. Please note that disabling them may affect how some sections of the site work.
We keep your data as long as there is a relationship with you and during the legal periods required to meet tax, accounting and regulatory obligations.
Data processed on the basis of your consent is kept until you withdraw it. When it is no longer needed, we securely delete or anonymize it.
We do not sell or rent your personal data. We only share it with providers that help us run the site and deliver our services (hosting, email, analytics, CRM and messaging), who act as data processors under contract.
Some providers are located outside Colombia; in those cases we make international transfers with the guarantees required by the applicable regulations.
As a data subject you can exercise the following rights free of charge:
We apply technical and organizational measures —encryption in transit, access controls, backups and vendor reviews— to protect your data from unauthorized access, loss or alteration. Should a security breach put your rights at risk, we will notify you without undue delay.
This site is not directed at people under 18 and we do not knowingly collect their personal data. If we detect that we have received information from a minor, we will delete it immediately.
We may update this Privacy Policy to reflect legal changes or evolutions of our services. We will always publish the date of the last update at the top of this page, so we recommend reviewing it periodically.
If you have questions about how we process your data or want to exercise any of your rights, write to [email protected] with your full name and the request you wish to make.
You can also reach us on WhatsApp at +57 318 217 2414 or visit our offices in Medellín (Calle 7 Sur # 42-145) and Bogotá (Calle 95 # 13-09).
Reply to any of our emails or write to us through the contact form and we will handle your request as soon as possible.